Política de Privacidade

Privacy Policy

Effective Date: August 3, 2026

This Privacy Policy explains how LAUNCHARM, INC. (“LAUNCHARM,” “we,” “us,” or “our”) collects, uses, discloses, stores, protects, and deletes personal information when you access or use AvAds.

AvAds is a software product owned and operated by LAUNCHARM, INC. References to “AvAds,” the “Platform,” or the “Services” include the AvAds website located at https://avads.ai, the authenticated AvAds web application, related applications, advertising analytics features, artificial-intelligence features, integrations, and associated services.

This Privacy Policy applies to visitors, registered users, authorized representatives of business customers, and individuals who connect third-party accounts or advertising accounts to AvAds.

By using the Services, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately and you may withdraw it as described below.

1. Who Is Responsible for Your Information

LAUNCHARM, INC. is generally the controller of personal information collected directly through the AvAds website, user accounts, billing relationships, product operations, customer support, and our own business activities.

When an organization uses AvAds to process personal information contained in materials, prompts, files, connected accounts, or advertising data supplied by that organization, the organization may be the controller or business responsible for that information, and LAUNCHARM, INC. may process it as a service provider or processor on the organization’s behalf.

If you use AvAds through an employer, client, agency, or other organization, that organization may administer your access and may have its own privacy obligations and policies. Questions about information controlled by that organization should be directed to the organization.

2. Information We Collect

The information we collect depends on how you interact with AvAds, the features you use, and the permissions you choose to grant.

2.1 Account and Profile Information

When you create or maintain an AvAds account, we may collect:

• Your name and email address.
• Your password in hashed form. We do not store your password in readable plain text.
• Your internal AvAds user identifier.
• Your profile image or avatar.
• Your company name and company website.
• Your telephone number.
• Your address, city, postal code, and country.
• Your language, theme, preferences, and onboarding status.
• Your email verification status.
• Your account status, role, plan, credit balance, and subscription status.
• Your two-factor authentication status and protected authentication credentials.
• Your referral identifier and referral relationship, where applicable.

2.2 Social Sign-In Information

If you choose to register for or sign in to AvAds through an available third-party identity provider, such as Google, Facebook, X/Twitter, or LinkedIn, we may receive information authorized by you and provided by that service.

This information may include:

• Your third-party account identifier.
• Your name.
• Your email address.
• Your profile image.
• Authentication confirmation and related OAuth information.

Social sign-in is separate from connecting an advertising account. For example, using Facebook to sign in to AvAds does not, by itself, authorize AvAds to retrieve Meta advertising data. Advertising-account access requires a separate authorization initiated by you.

2.3 User Content and Creative Materials

When you use AvAds creative, brand, project, or artificial-intelligence features, we may collect and process materials you submit or create, including:

• Prompts, briefs, instructions, and text.
• Brand names, logos, style guidelines, product information, and brand assets.
• Images, videos, audio, voice samples, avatars, and reference media.
• Advertising copy and generated text.
• Generated images, videos, avatars, UGC-style content, and other output.
• Project names, project settings, templates, layouts, and editing history.
• Product photographs and product-photography settings.
• Content intended for export, publishing, or distribution through supported channels.
• Feedback and ratings associated with generated results.

You are responsible for ensuring that you have the necessary rights, permissions, notices, consents, and lawful bases to upload and process these materials.

You should not upload sensitive personal information, confidential information, biometric data, health information, financial-account credentials, information about children, or third-party materials unless you are authorized to do so and the processing is lawful and necessary.

2.4 Connected Advertising-Platform Information

AvAds allows an authorized user to connect supported advertising accounts through provider-approved OAuth or account-authorization processes. Current advertising analytics integrations may include Google Ads, Meta Ads, and TikTok Ads.

AvAds does not access an advertising account until an authenticated user initiates the connection and grants the requested permission through the applicable platform.

Depending on the provider and permissions granted, we may collect and store:

• The advertising platform, such as Google Ads, Meta Ads, or TikTok Ads.
• The advertising-account or customer identifier.
• The advertising-account name.
• Business or manager-account information needed to identify accounts available to the authorized user.
• Currency and time-zone information.
• Account status and limited provider metadata.
• OAuth access tokens and, where provided, refresh tokens.
• Token expiration information.
• The time and status of the most recent synchronization.
• Campaign identifiers and campaign names.
• Advertisement identifiers and advertisement names.
• Reporting dates and daily reporting segments.
• Impressions, clicks, advertising spend, and conversions.
• Conversion value and other available aggregated performance metrics.
• Derived metrics such as CTR, CPC, CPM, CPA, and ROAS.
• Creative-attribution relationships and identifiers used to associate AvAds creative materials with external advertisements.

AvAds stores OAuth access tokens and refresh tokens in encrypted form at rest. Tokens are used only to communicate with the platform authorized by the user and to provide the requested connection, synchronization, reporting, and analytics functionality.

2.5 Google Ads Information

When you connect Google Ads, AvAds requests authorization through Google OAuth and may use the Google Ads scope necessary to identify Google Ads customer accounts accessible to your Google account and retrieve read-only advertising reporting information.

The Google Ads integration may retrieve accessible customer identifiers, customer names, currency, time zone, campaign and advertisement identifiers and names, impressions, clicks, cost, conversions, conversion value, and reporting dates.

AvAds uses this information to provide user-facing reporting, dashboards, historical comparisons, synchronization, creative attribution, and advertising-performance analysis.

The current AvAds Google Ads analytics integration does not use Google Ads mutate services to create, edit, enable, pause, publish, or delete campaigns, advertisements, ad groups, keywords, audiences, budgets, billing settings, payment methods, or account users.

2.6 Meta Ads Information

When you connect Meta Ads, AvAds may request the ads_read permission and, where required for business-asset discovery, the business_management permission.

The ads_read permission is used to retrieve advertising accounts that the authenticated Facebook user is authorized to access and to retrieve read-only advertising performance information.

Where used, business_management is limited to identifying business assets and associated advertising accounts that the authorized user is permitted to access so that the user can select the appropriate connection. AvAds does not use this permission to change business ownership, roles, people, partners, payment methods, or security settings.

The Meta Ads integration may retrieve advertising-account identifiers, account names, currency, time zone, account status, campaign identifiers and names, advertisement identifiers and names, impressions, clicks, spend, conversion actions, conversion value, and reporting dates.

The current AvAds Meta Ads analytics integration does not create, edit, enable, pause, publish, or delete Meta campaigns, ad sets, advertisements, audiences, budgets, billing settings, business roles, or account permissions.

2.7 TikTok Ads Information

When you connect TikTok Ads, AvAds uses TikTok for Business authorization and the approved Reporting functionality to retrieve advertising accounts that you authorize and read-only advertising performance information.

The TikTok Ads integration may retrieve advertiser identifiers, advertiser names, currency, time zone, campaign identifiers and names, advertisement identifiers and names, reporting dates, impressions, clicks, spend, conversions, and other reporting metrics supported by the authorized account.

The current AvAds TikTok Ads analytics integration is intended for reporting and analytics. It does not create, edit, publish, enable, pause, or delete TikTok campaigns, ad groups, advertisements, audiences, budgets, payment settings, or account users.

2.8 Social Publishing and Connected Channels

If you use a supported social publishing, content distribution, messaging, or channel integration, we may process the connected account identifier, account name, profile information, access credentials, publishing targets, scheduled content, publishing status, and provider responses required to perform the action you request.

AvAds will perform a publishing or distribution action only where the feature is enabled, you have granted the required permission, and you initiate or schedule the applicable action.

2.9 Payment, Subscription, and Transaction Information

If you purchase a subscription, credits, a plan, a plugin, or another paid product, we may collect:

• Your selected product or plan.
• Order and transaction identifiers.
• Amount, currency, tax, payment status, and transaction dates.
• Subscription status and renewal information.
• Billing name, billing email, and billing address, where applicable.
• Payment-provider and limited payment-method information, such as card brand and last four digits, if supplied to us by the payment provider.
• Invoices, receipts, refunds, disputes, and payment-related communications.

Payment credentials are generally collected and processed directly by the payment provider presented during checkout, which may include Stripe, PayPal, Paddle, or another enabled payment provider. AvAds does not intentionally store complete payment-card numbers or card security codes.

2.10 Communications and Support Information

When you contact us or use customer-support features, we may collect:

• Your name and email address.
• The subject and content of your request.
• Support tickets, support messages, attachments, and troubleshooting information.
• Feedback, survey responses, feature requests, and other correspondence.
• Records of communications reasonably necessary to respond to and document the request.

2.11 Device, Log, Session, and Usage Information

When you access AvAds, our systems may automatically collect:

• IP address.
• Browser type and browser version.
• Operating system and device information.
• User-agent information.
• Session identifiers and authentication events.
• Access times, pages viewed, referring pages, and requested URLs.
• Language, time zone, and approximate location derived from IP address.
• Feature interactions, usage events, generation activity, and credit consumption.
• Error messages, synchronization errors, performance logs, and security events.

We use this information to operate the Platform, maintain sessions, secure accounts, troubleshoot problems, analyze product performance, and prevent fraud and abuse.

2.12 Cookies and Similar Technologies

AvAds uses cookies and similar technologies for authentication, security, session continuity, preferences, analytics, and, where enabled and legally permitted, marketing.

These technologies may include:

• Strictly necessary cookies: required to authenticate users, maintain sessions, prevent request forgery, remember security choices, and provide requested functionality.
• Preference cookies: used to remember language, theme, cookie choices, and other settings.
• Analytics cookies: used to understand website usage and improve performance. Where enabled, this may include Google Analytics.
• Marketing cookies: used only where enabled and where the required consent has been obtained.

Where required by applicable law, non-essential cookies are not activated until you provide consent. You may update cookie choices through the available consent interface or browser settings. Disabling strictly necessary cookies may prevent parts of AvAds from functioning.

3. Sources of Information

We collect information from the following sources:

• Directly from you when you register, configure your profile, upload materials, purchase a product, connect an account, or contact us.
• From your employer, agency, client, team owner, or another organization that provides or administers your access.
• From identity providers when you use social sign-in.
• From Google Ads, Meta Ads, TikTok Ads, and other services that you connect and authorize.
• From payment processors and billing providers.
• Automatically from browsers, devices, servers, cookies, and security systems.
• From service providers that assist us in operating, securing, supporting, and improving the Services.

4. How We Use Information

We may use information for the following purposes:

• To create, maintain, authenticate, and secure your AvAds account.
• To provide the website, application, dashboards, and requested features.
• To process prompts, files, reference media, and generation requests.
• To generate advertising copy, images, videos, avatars, and other content.
• To save, organize, edit, export, and deliver user-created and generated content.
• To connect authorized third-party services and advertising accounts.
• To retrieve, normalize, store, and display authorized advertising reporting data.
• To calculate CTR, CPC, CPM, CPA, ROAS, trends, comparisons, and other user-facing metrics.
• To associate external advertising performance with creative assets where creative attribution is enabled.
• To synchronize connected advertising data manually or on a schedule.
• To generate user-requested advertising-performance insights.
• To process payments, credits, subscriptions, renewals, refunds, and invoices.
• To send transactional emails, authentication messages, service notices, and security notifications.
• To send marketing communications where permitted and according to your choices.
• To provide customer service and respond to requests.
• To monitor availability, diagnose errors, and improve reliability and performance.
• To detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents.
• To enforce our Terms of Service and other agreements.
• To comply with legal obligations and respond to lawful requests.
• To establish, exercise, or defend legal claims.
• To conduct internal business operations, accounting, audits, and corporate transactions.

5. Artificial Intelligence Processing

AvAds uses third-party artificial-intelligence and media-processing providers to provide certain user-requested features. Depending on the model or feature selected or configured, these providers may include providers of text-generation, image-generation, video-generation, speech, avatar, editing, and related processing services.

Examples may include OpenAI, Google Gemini or other Google AI services, Anthropic, fal.ai, ElevenLabs, HeyGen, Runway, Kling, ByteDance-supported services, Ideogram, Recraft, xAI, Kie.ai, and other providers displayed or enabled within the Platform.

When you initiate an AI feature, AvAds may transmit the prompts, instructions, reference files, relevant brand information, selected advertising metrics, or other content necessary to fulfill the request to the selected or configured AI provider.

We limit these transmissions to information reasonably necessary to provide the requested feature. LAUNCHARM, INC. does not use connected Google Ads, Meta Ads, or TikTok Ads data to train a general-purpose artificial-intelligence model.

AI providers process submitted information according to their agreements with us and their applicable terms and privacy practices. You should avoid including unnecessary personal or sensitive information in prompts, files, or generation requests.

6. Advertising-Platform Data Use Restrictions

6.1 General Restrictions

AvAds uses connected advertising-platform information only to provide or improve the user-facing connection, synchronization, reporting, analytics, comparison, creative-attribution, and insight features requested by the authorized user.

AvAds does not:

• Sell connected advertising-platform data.
• Act as a data broker for connected advertising-platform data.
• Make non-public advertising-account data publicly available.
• Provide one customer’s non-public advertising data to another customer without authorization.
• Use connected advertising-platform data to determine creditworthiness or eligibility for lending.
• Use connected advertising-platform data for surveillance.
• Use connected advertising-platform data for unrelated behavioral advertising or retargeting.
• Use advertising-platform permissions to take undisclosed actions on a user’s behalf.

6.2 Google API Services User Data

AvAds’s use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google user data obtained through Google API Services is used only to provide or improve prominent user-facing features within AvAds.

We do not transfer Google user data except:

• As necessary to provide or improve a user-facing feature requested and authorized by the user.
• To service providers acting on our behalf and subject to appropriate confidentiality and data-protection obligations.
• For security purposes, including investigating abuse or a security incident.
• To comply with applicable law or a valid legal process.
• As part of a corporate transaction where permitted by applicable policy and after obtaining any required consent.

Humans do not access Google user data except where:

• You have affirmatively authorized access to specific information for support or troubleshooting.
• Access is necessary to investigate fraud, abuse, or a security incident.
• Access is necessary to comply with applicable law.
• The information has been aggregated or de-identified and is used for permitted internal operations.

We do not sell Google user data, use it for serving personalized advertisements, transfer it to data brokers, or use it to determine creditworthiness.

7. Legal Bases for Processing

Where the laws of the European Economic Area, United Kingdom, Switzerland, or another jurisdiction require us to identify a legal basis, we rely on one or more of the following:

• Performance of a contract: to create your account, provide requested features, process purchases, and deliver the Services.
• Consent: where you connect a third-party account, enable optional cookies, receive optional marketing, or otherwise provide consent.
• Legitimate interests: to secure, maintain, analyze, support, and improve AvAds; prevent fraud and abuse; and conduct reasonable business operations, provided those interests are not overridden by your rights.
• Legal obligations: to comply with tax, accounting, consumer-protection, privacy, security, and other legal requirements.
• Legal claims: to establish, exercise, or defend legal rights.

Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred lawfully before withdrawal.

8. How We Disclose Information

We do not sell personal information for monetary compensation. We may disclose information in the circumstances described below.

8.1 Service Providers

We may disclose information to vendors that process it on our behalf to provide:

• Cloud hosting, databases, content delivery, and file storage.
• Artificial-intelligence and media generation.
• Payment processing and subscription management.
• Email delivery and customer communications.
• Analytics, monitoring, logging, fraud prevention, and security.
• Customer support and technical infrastructure.

Depending on configuration, storage providers may include local or hosted infrastructure, Amazon S3-compatible storage, Wasabi, Cloudflare R2, or another configured storage provider.

Service providers are permitted to process information only for the services they provide to us and are subject to contractual, confidentiality, security, and data-protection obligations appropriate to their role.

8.2 Connected Platforms

When you connect or use a third-party platform, information is exchanged with that platform as required to authenticate the connection, retrieve authorized data, refresh credentials, or perform an action you request.

The third-party platform processes information under its own privacy policy and terms. We encourage you to review those documents before authorizing a connection.

8.3 Your Organization and Authorized Users

If you use AvAds through a team, business, employer, agency, or client account, authorized administrators or team members may access information according to their assigned permissions.

8.4 Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary to obtain advice, conduct audits, manage risk, or establish and defend legal claims.

8.5 Legal and Safety Disclosures

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or valid legal process.
• Respond to lawful requests from governmental or regulatory authorities.
• Protect the rights, safety, property, and security of users, AvAds, LAUNCHARM, INC. , connected platforms, or the public.
• Detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity.
• Enforce our agreements and policies.

8.6 Corporate Transactions

Information may be disclosed in connection with a financing, merger, acquisition, restructuring, bankruptcy, sale of assets, or similar corporate transaction. We will provide notice and obtain consent where required by applicable law or platform policy.

8.7 With Your Direction or Consent

We may disclose information to another person or service where you direct us to do so or provide consent.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining security, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods vary by category:

• Account information: retained while your account remains active and for a limited period afterward where necessary for security, dispute resolution, or legal compliance.
• OAuth credentials: retained while the applicable connection remains active, until the token expires or is revoked, or until you disconnect the account or delete your AvAds account.
• Advertising-account records: retained while the connection remains active and deleted from active systems when that advertising account is disconnected.
• Normalized advertising metrics: retained for up to 730 days in active systems unless the applicable connection or account is deleted earlier.
• User content and generated output: retained while needed to provide your account, projects, history, downloads, and requested functionality, or until deleted according to available product controls or a verified request.
• Payment and transaction records: retained for the period required by tax, accounting, fraud-prevention, chargeback, and other applicable legal requirements.
• Support communications: retained for as long as reasonably necessary to respond to requests, document resolutions, and protect legal rights.
• Security and technical logs: retained for a reasonable period based on their operational and security purpose.
• Backups: information in protected backups may remain temporarily until the applicable backup is overwritten or securely deleted under our backup lifecycle.

Where immediate deletion is not technically feasible, data may be isolated from ordinary use until deletion is completed. We may retain limited information where required by law, necessary to prevent fraud or abuse, required to resolve a dispute, or necessary to demonstrate compliance.

10. Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These safeguards include, where appropriate:

• HTTPS encryption for data transmitted between supported browsers and AvAds.
• Encryption at rest for stored advertising-platform access and refresh tokens.
• Hashing of account passwords.
• OAuth state validation to help protect authorization flows against request forgery.
• Authentication, session management, email verification, and optional two-factor authentication.
• Access controls and separation of user-owned records.
• Logging, monitoring, and error detection.
• Provider credential protection and server-side API calls.
• Backups and operational recovery procedures.
• Review and restriction of access according to operational need.

OAuth client secrets, developer tokens, and advertising-platform access and refresh tokens are not intentionally exposed through public client-side JavaScript.

No system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur. If we become aware of a personal-data breach, we will investigate and provide notifications where required by applicable law.

11. International Data Transfers

LAUNCHARM, INC. and its service providers may process information in the United States and other countries where they operate. These countries may have data-protection laws that differ from those in your country.

Where required, we use recognized safeguards for international transfers, such as adequacy decisions, standard contractual clauses, contractual commitments, or other lawful transfer mechanisms.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request confirmation of whether we process your personal information.
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Withdraw consent where processing is based on consent.
• Request a portable copy of information you provided to us.
• Opt out of direct marketing communications.
• Opt out of a sale or qualifying sharing of personal information where applicable.
• Limit certain uses of sensitive personal information where applicable.
• Appeal a decision concerning a privacy request where applicable.
• Lodge a complaint with a competent data-protection authority.
• Receive equal service and pricing without unlawful discrimination for exercising a privacy right.

To exercise a privacy right, email [email protected] or use our contact page.

Please identify the AvAds account email address and describe your request. We may request additional information to verify your identity and authority. Verification information will be used only to process and document the request.

You may use an authorized agent where permitted by law. We may require proof that the agent is authorized and may ask you to verify your identity directly.

We generally respond to verified requests within 30 days, although applicable law may permit or require a different period. If we need additional time, we will provide notice where required.

13. United States State Privacy Disclosures

Residents of certain United States states may have additional rights under applicable state privacy laws.

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers, including name, email address, IP address, account identifier, and third-party account identifier.
• Customer-record information, including contact, profile, subscription, and billing information.
• Commercial information, including purchases, subscriptions, credits, and transaction history.
• Internet or electronic-network activity, including browser, session, log, interaction, and usage data.
• Approximate geolocation derived from IP address.
• Professional or employment-related information, such as company and business role, where provided.
• Audio, visual, and similar information supplied or generated through creative features.
• Inferences derived from advertising-performance information for user-facing insights.
• Account login credentials and other sensitive information used to secure or connect accounts.

We collect, use, and disclose these categories for the purposes described in this Privacy Policy.

We do not sell connected advertising-platform data. We do not knowingly sell personal information belonging to individuals under 18 years of age.

If we engage in an activity that constitutes “selling” or “sharing” under an applicable state privacy law, we will provide the notices and opt-out mechanisms required by that law. Where legally required and technically applicable, we will process recognized browser-based opt-out preference signals.

14. Marketing Communications

We may send transactional communications related to your account, security, purchases, subscriptions, connected accounts, synchronizations, and requested services. You generally cannot opt out of essential transactional messages while maintaining an active account.

Where permitted, we may send product news, promotions, or other marketing communications. You can opt out by using the unsubscribe link in the message or contacting us. Opting out of marketing does not stop necessary transactional communications.

15. Third-Party Websites and Services

AvAds may contain links to third-party websites, applications, and services. This Privacy Policy does not govern information collected independently by those third parties.

When you authorize a third-party connection, the third party may independently collect and process information under its own privacy policy. We are not responsible for the privacy, security, availability, or content of a third-party service.

16. Children’s Privacy

AvAds is intended for business and professional users and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe that a child has provided personal information to AvAds, contact us at [email protected]. If we determine that we collected such information without legally sufficient authorization, we will take appropriate steps to delete it.

17. Automated Processing

AvAds uses automation and artificial intelligence to generate content, normalize advertising metrics, calculate performance indicators, detect trends, and provide requested insights.

AvAds does not use connected advertising-platform data to make decisions producing legal or similarly significant effects concerning an individual, such as employment, lending, insurance, housing, or eligibility for essential services.

18. Data Deletion and Revoking Platform Access

18.1 Disconnecting an Advertising Account

You can disconnect a Meta Ads, Google Ads, or TikTok Ads account through AvAds:

1. Sign in to your AvAds account.
2. Open Ad Performance Analytics.
3. Open Connections.
4. Locate the advertising account you want to remove.
5. Select Disconnect and confirm the action.

When an advertising account is disconnected, AvAds deletes the active connected-account record, locally stored OAuth credentials for that connection, synchronized advertising metrics associated with the connection, and associated creative-attribution records. Future synchronization for that connection stops.

Disconnecting through AvAds does not delete the original advertising account, campaigns, or information held directly by Google, Meta, TikTok, or another provider.

18.2 Revoking Authorization at the Provider

You may also revoke AvAds authorization through the security, application, integration, or business settings provided by the applicable platform.

Revoking authorization at the provider prevents future API access after the revocation becomes effective. Information previously synchronized into AvAds may remain until you disconnect the account within AvAds, delete your AvAds account, or submit a verified deletion request.

18.3 Deleting Your AvAds Account

Where the account-deletion feature is available, you may delete your AvAds account through your account settings by confirming your password.

Account deletion removes the active user account and database records configured to be deleted with that account. Certain stored media files, logs, transaction records, legal records, and protected backups may require additional processing or may be retained temporarily for the purposes described in this Privacy Policy.

If you want confirmation that associated stored media and other account content have been included in the deletion request, contact [email protected].

18.4 Requesting Deletion Without Account Access

If you cannot access your account, submit a deletion request to [email protected] or through our contact page.

Include the email address associated with your AvAds account and identify the account or connected platform concerned. Do not email us an OAuth token, password, complete payment-card number, or other authentication secret.

We may request reasonable information to verify your identity and authority before completing the request.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, integrations, processing practices, legal obligations, or platform requirements.

When we make changes, we will update the “Last Updated” date. Where changes materially affect your rights or how we use previously collected information, we will provide additional notice and request consent where required.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

For privacy questions, data requests, account deletion requests, or concerns about our handling of personal information, contact:

LAUNCHARM, INC.
Owner and operator of AvAds
Email: [email protected]
Website: https://avads.ai
Contact page: https://avads.ai/contact

If you are located in a jurisdiction that gives you the right to complain to a data-protection authority, you may also contact the authority responsible for your location.